Common SDB Login Problems
The password you have entered is invalid
- Double-check your password
This usercode has been suspended
- Usercodes can be suspended for many reasons ranging from lack of use to security concerns
The usercode may not be used for logon
- The usercode you have entered is a “secondary” or “switch” usercode
- Log on using your primary usercode
Trouble with Two Factor Authentication (2FA)
- Confirm you have enrolled a device by managing your 2FA devices and settings
If you have question or need to reset your password, contact the UW Technology Service Center staff at 206-221-5000.